Customer Reviews

Customer Reviews

Survey
5.0/5
Jul 2, 2020
Associa Company
As homeowners we really appreciate the the professionalism of Marilyn Weinberger and the contractors she brings to The Shelby. Marilyn handles the management of our property as if it were hers!
Survey
5.0/5
Jun 26, 2020
Associa Company
I greatly appreciated the support I received from Christy Shaner at Blue Mountain Community Management in trying to resolve a delay in a recent ARC approval request that we had submitted for a storm door installation on our home. Christy was very responsive and helpful to me when I contacted her. She was quick to respond to my emails and phone calls, and was finally able to escalate the delay and get the request approved for us. Thanks so very much!
Survey
5.0/5
Jun 24, 2020
Associa Company
I am adding extra stars to achieve a rating of "Excellent"! The stellar level of service and responsiveness I received from Chris DeMellier, Lead Community Manager, surpassed all of my expectations. His follow up, follow thru and genuine care and concern are exemplary and I am so appreciative of the high value he places in his role at Blue Mountain Community Management. He is a shining example for your organization. I also had wonderful interactions and responsiveness from Kristie and Elani. Your entire group is operating at an exceedingly high level and I can't tell you how much I appreciate it.
Survey
5.0/5
Jun 24, 2020
Associa Company
Helen is doing a fantastic job and I would recommend her to others.
Survey
5.0/5
Jun 22, 2020
Associa Company
I talked and rec'd confirmation from Ms Christina Cook regarding the balance on my HOA account. The "hard copy" monthly statement was confusing. She verified my next payment due and also the balance outstanding. However, I was concerned that I had not fully explained my concern and sent my statement for her review. She once again provided confirmation (as she had earlier) and I was also able to view the data on line. Thank you, Ms. Cook