Customer Reviews

Customer Reviews

Aug 15, 2018
Associa Company
Hello, We have been sent two corrective letters for violations relating to edging and trimming the shrubs indicating multiple letters. I have been out of the country for approximately three months. It would be best if you could send future notices to 410 Hamilton Park Drive as well as 3003 Waters Edge Trail. Corrections will be made by end of wk.
Aug 12, 2018
Associa Company
Dear Associa B.C. Board Members: I am writing this message on behalf of Georgette Rotaru. We have known Georgette since the day we moved in. Georgette is responsive, assiduous, transparent and an immensely hard-working individual who completes her tasks thoroughly and with professionalism. Every time our unit required maintenance she followed promptly by providing multiple solutions. Georgette checks all the units regularly and performs routine preventive maintenance including but not limited to: furnace, parkade, and or cleaning the gutters. Georgette is a great listener and always has our best interest in mind. If ever I have any questions, I know that I can e-mail or call Georgette in order to get my queries answered. I also know our Alberni Co-op tenants have had difficult times in the past, and we appreciate her continued patience and assistance with our situations. I am aware that the turn around time for the vacant units has been very quickly, and not all has been the result of the rental market in Vancouver. A lot of the credit is due to Georgette’s hard work and leadership in cleaning, completing the repairs, listing the unit, and filling any and all vacancies in a very short period of time. Having dealt with other property managers' in the past, I know that the quality of service can vary greatly from one location to the next. We have been very please with Georgette's reliability, attitude, and exceptional service. Please feel free to e-mail me if you have any further questions.
Aug 3, 2018
Associa Company
Hi, I'm hoping this note reaches the right person. I wanted to let you know how much I appreciate Emily Jaekles, the property manager for the Cornerstone Lake, 4th Addition, properties in Lakeville, MN. I've had a few issues over the last year that I've had to email Emily about. The most significant was regarding water leaking into my dining room from outside and the problems were primarily with Crest Exteriors and there inability to identify and then follow through with resolving the problem. It took several months to resolve. Emily was very patient and responded to my many emails, following up when needed to see if things had been completed as promised. Even though I was getting incredibly frustrated, Emily was always patient and highly responsive. She has been a pleasure to work with and by far the best property manager this group has seen in the 11 years I've been living here. I've thanked Emily myself many times, but wanted to send a note so you can understand what a prize you have in Emily. Thank you, Lynda Thomson 5360 172nd Street W. Farmington, MN
Aug 2, 2018
Associa Company
I had a good experience. Jessica Canter helped and gave me good direction.
Aug 1, 2018
Associa Company
Each time I talk with Theresa she has been very helpful, very professional, very personable and very patient with me. She will go out of her way to help you as much as possible and this asset is so very rare in these times. I truly hope GOD continues to bless her with all of these tools and gifts that HE has provided her with.